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Frequently asked questions
- Accounts
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First time users
- What information do you need for a reservation?
- When can you confirm freight reservation?
- When do I receive my tickets?
- What's included in the price?
- How can I pay?
- Can you help with foreign currency?
- What are the embarkation procedures?
- What can I do to combat the threat of illegal immigrants?
- What are the penalties involved?
- Will I be sent a receipt?
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- Bunker Adjustment Factor (BAF)
- Coronavirus (COVID-19) information
How can I pay?
Payment should normally be made once we have confirmed your travel arrangements. We accept most major credit and debit cards.
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