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The benefits of online access

Account holders can enjoy up-to-the-minute personalised information, simply by registering with Brittany Ferries Freight for online access. For help and further information, please contact Freight Sales on +44 (0)330 159 5001 or email

Track and Trace

This offers customers the facility to input customs declaration information and provides the very latest information on the passage of their vehicles through our hands. From check-in at the port of departure to the time of arrival at the port of destination, a vehicle's progress can be followed easily and efficiently.

Reservations Management

An extension of the track and trace facility, this service allows account holders to modify or cancel existing bookings up to 4 hours prior to departure. Client job reference number, registration number, goods description and weight and the driver's details may all be input by the customer. Should plans change, bookings may be cancelled quickly and easily. However, modification or cancellation of Abnormal loads and vehicles carrying Hazardous goods or Livestock may only be amended by calling Freight Reservations direct on           +44 (0)330 159 5000  

Electronic Accounts

This package allows customers to access their account online. The full range of accounts functions is available, from checking balances right through to passing invoices for payment. Constantly updated online messaging allows any queries to be speedily resolved. Information can be downloaded in a variety of popular formats.

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