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Frequently asked questions
- Accounts
- Out of the Ordinary
- First time users
- Reservations
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General
- Are you able to carry loose packages/deck cargo?
- What are the opening times of your offices?
- When can I deliver/collect an unaccompanied vehicle?
- Do the check-in times differ for freight?
- I am moving house, can I take my pets with me?
- I am a regular freight driver, can I travel with my pet?
- Do you carry live animals?
- I understand that parking space at ferry ports is at a premium, is this the case at your ports?
- I have cargo to move. Can you recommend a suitable carrier?
- Where can I find your Conditions of Carriage?
- Are there restrictions on the carriage of children?
- Latest Freight News
- Peace of mind
- Bureau de Change
- Security and Privacy
- Brittany Ferries and the Environment
- Conditions of carriage
- Bunker Adjustment Factor (BAF)
Do you carry live animals?
We do not accept commercial livestock shipments, but we can help with the shipment of domestic animals. Our prime concern is that of welfare; journey plans are required for every shipment, and we work closely with DEFRA to ensure that standards are met.
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