FAQ's - Out of the Ordinary

1. What is the maximum weight that you can carry?
2. What is the maximum width that you can accept?
3. What is the maximum height that you can accommodate?
4. How do the procedures differ from general traffic?
5. My vehicle exceeds 2.5m in width, does this incur a surcharge?
6. Can you accept hazardous cargoes?
7. What documentation is required?
8. How much notice is required?
9. Do I need to display warning labels?
10. Do you offer plug-in facilities?
11. I understand that you are specialists in carrying live shellfish, what makes you different?
12. How can I obtain further details about the trans-shipment of shellfish

The maximum theoretical weight that we can carry is 180 tonnes. However, we apply no surcharge to anything below 75 tonnes.

Our ships and services are particularly well suited to the carriage of 'out of gauge' loads; in fact we can carry anything up to 6m wide and 5m high!

5m high.

By their very nature, abnormal loads require procedures that go beyond those needed for conventional cargoes. Please contact our Freight Sales Office for further details.

Extra wide loads do merit an appropriate surcharge and a schedule of these charges is available on request from the Freight Sales Office.

Yes. Operating a multi-functional fleet, it is highly unlikely that we would not be able to accommodate your requirements.

Naturally, you will have established that your vehicle complies with statutory requirements in this regard. It is the shipper's responsibility to have provided a properly completed Dangerous Goods Note (DGN).

A minimum of 24 hours' notice is required at a reservations stage. We require a copy of the DGN before authority for shipment can be given.

Naturally. Our Freight Office staff can offer advice in this regard. Stickers are available from our Freight Offices at minimal cost.

We transport large volumes of perishable cargoes and are therefore very mindful of your needs. Plug-in facilities are freely available on all our services. Please advise our Reservations staff of your requirements.

Over the years, we have become the natural choice for the transport of this highly perishable commodity. In fact, there is in the case of Poole, a specialist facility designed for the trans-shipment of shellfish.

Further details can be obtained direct from the operators, PHC. www.phc.co.uk